Privacy Policy

Introduction

At Cool Culture, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

• Name
• Phone number
• Email address
• Shipping and billing address
• Order and purchase history

We do not store card, UPI, or banking details.

How We Use Your Information

• To process and deliver orders
• To communicate order updates and support
• To improve our products and services
• To share offers or updates (only if opted in)

Payment Security

All payments are processed through secure and trusted payment gateways. Cool Culture does not have access to or store your payment credentials.

Sharing of Information

We do not sell, trade, or rent your personal information.

• Delivery partners for order fulfillment
• Payment gateways for transactions
• Legal authorities if required by law

Cookies & Tracking

Our website may use cookies to improve functionality, performance, and user experience. You can disable cookies through your browser settings.

Data Protection

We use reasonable security measures to protect your information from unauthorized access, misuse, or loss.

Your Rights

• Access your personal information
• Request correction or deletion
• Opt out of promotional communication

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page.